• Provide excellent customer service support via phone, email, and chat.
• Handle inquiries, resolve complaints, and offer solutions in a professional manner.
• Maintain customer records and document interactions accurately.
• Collaborate with team members to enhance customer experience.
• Stay updated on product knowledge and services to assist customers effectively.

Requirements

• Educational Qualifications: Bachelor’s degree in a related field preferred.
• Experience Level: 0–2 years.
• Skills and Competencies: Excellent communication and interpersonal skills.
• Skills and Competencies: Ability to handle difficult situations with tact and professionalism.
• Qualities and Traits: Strong problem-solving abilities and attention to detail.
• Responsibilities and Duties: Willingness to learn and adapt to new technologies and processes.
• Working Conditions: Ability to work flexible hours, including weekends and holidays if required.