Company Profile:

Our client is a multifaceted enterprise specializing in branding solutions, uniforms and costumes, custom manufacturing, and fulfillment and third-party logistics (3PL) services. With over 30 years of experience, our client is dedicated to delivering tailored solutions that meet the unique needs of its clients.

Branding Solutions: Our client offers customization of existing products to align with clients' brand colors and logos, ensuring that businesses find precisely what they need in the required quantities.

Uniforms and Costumes: Leveraging decades of experience in the apparel industry, our client guides clients through the process of designing professional uniforms and creative costumes, catering to diverse industry requirements.

Custom Manufacturing: From design concept to delivery, our client manages every aspect of custom manufacturing. They specialize in creating unique, tailor-made promotional products, simplifying the process for clients seeking innovative solutions.

Fulfillment & 3PL Services: Our client provides warehousing and fulfillment services for promotional products, offering storage solutions and the capability to ship products globally. Clients have access to a real-time inventory system to monitor stock levels and ordering trends.

This is a great career opportunity for someone who is looking to join an established international company with a vibrant, friendly, and supportive working environment

Overall purpose and responsibilities of the role:

The Account Coordinator will play a vital role in supporting client relationships and ensuring their needs are met. This role will assist the sales and account management teams while learning the ropes of relationship-building and client success.

Duties and Responsibilities:

• Assisting with day-to-day client account activities and coordination.
• Supporting the preparation of proposals, presentations, and sales materials.
• Communicating with clients to address basic inquiries and follow-ups.
• Identifying opportunities for account growth and helping to implement solutions.
• Collaborating with internal teams to ensure smooth execution of client projects.
• Maintaining detailed records of account activity and performance.

Requirements

• At least 3–5 years of experience in account management, account coordination, or client support roles
• Experience handling multiple accounts simultaneously.
• Background in a B2B environment is preferred
• Strong organizational and time management skills to support multiple accounts efficiently
• Excellent written and verbal communication skills (email and phone)
• Ability to manage client inquiries, follow-ups, and day-to-day coordination
• Detail-oriented with strong documentation and tracking abilities
• Ability to identify upselling opportunities and proactively recommend solutions
• Good problem-solving skills and ability to handle client concerns professionally
• Ability to work collaboratively with sales and account management teams

Job type: Permanent

Emp type: Full-time

Schedule: Monday to Friday, 8:00 AM – 5:00 PM CST (10:00 PM – 7:00 AM PHT)

Location: Work From Home

Industry: Branding and Manufacturing