• Handle customer inquiries and provide appropriate solutions in a timely manner.
• Manage customer complaints and escalate issues as necessary to ensure client satisfaction.
• Maintain accurate records of customer interactions and transactions
• Provide product information and assist customers with order placements.
• Collaborate with team members to improve overall customer service processes.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years (entry-level position).
• Skills and Competencies: Excellent communication and interpersonal skills.
• Skills and Competencies: Strong problem-solving abilities and attention to detail.
• Qualities and Traits: Ability to work in a fast-paced environment and handle stressful situations.