Salary: Up to 1000 USD/month (depending on the employer, your experience, and performance)

Location: Philippines Only

Schedule: U.S.-Aligned Hours (Varies by employer)

NOTE: INDEPENDENT CONTRACTOR POSITION

Company Overview:

Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies. Sagan provides a high-performance remote work environment, ensuring access to world-class opportunities for top-tier professionals.

About This Role:

This is not an immediate vacancy. However, the company we support has 300+ property management business owners who continuously hire. Once you pass this screening process, your profile will be posted and made visible to all of them.

This gives you ongoing exposure to active employers in the property management and real estate space. You may receive interview invitations directly from business owners, depending on your experience and fit.

This role focuses on candidates who can provide administrative and communication support, mainly in tenant communication, leasing admin, maintenance ticket updates, scheduling, and daily operational tasks.

Role Overview:

The Property Management Administrative Assistant provides daily administrative and communication support for rental properties and small property management teams.

This is a support-focused role, not a coordinator or operations manager role. Your job is to help keep things organized, respond to tenants, update records, and make sure daily tasks are completed accurately and on time. You will work closely with the property manager or business owner but will not handle escalations, compliance decisions, or owner-facing responsibilities.

Key Responsibilities:

1. Tenant Communication (Admin-Level)

• Respond to general tenant questions by email, text, or phone
• Share updates provided by the property manager
• Assist with basic inquiries (billing questions, scheduling updates, rental info)
• Log communication inside PM software

2. Leasing Administrative Support

• Assist with sending lease documents
• Update tenant files and basic lease information
• Coordinate scheduling for showings or inspections
• Support move-in/move-out documentation (admin side only)

3. Maintenance Ticket Admin

• Log maintenance requests
• Update ticket statuses based on vendor or PM updates
• Follow up on pending tickets
• Keep tenants informed of timelines (only using approved updates)

4. Phone Handling

• Answer incoming calls for the rental or storage business
• Take messages, relay information, and provide basic assistance
• Handle simple customer questions

5. General Administrative Tasks

• Maintain organized digital files and records
• Update data in systems like Buildium, AppFolio, Property Meld, LeadSimple, Notion, and Google Workspace
• Assist with invoicing support (sending invoices, tracking receipts, logging payments)
• Help with simple marketing tasks like updating property listings
• Prepare basic reports or summaries when needed

What We’re Looking For:

• 3+ years of admin experience (property management or real estate is a strong plus)
• Strong English communication (written + spoken)
• Organized, dependable, and comfortable handling repetitive daily tasks
• Confident with email, chat, and call communication
• Able to follow instructions and complete tasks accurately
• Tech-savvy and able to learn software quickly

Nice-to-Haves:

• Experience with property management systems like Buildium, AppFolio, Property Meld, or LeadSimple
• Prior work supporting U.S.-based real estate or property management teams
• Call handling experience (RingCentral, Grasshopper, etc.)
• Remote work experience