• Client interaction via phone, email, and chat to resolve inquiries and issues.
• Provide accurate product information and assist customers in making informed decisions.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to improve service quality and efficiency.
• Adhere to company policies and procedures to ensure a consistent customer experience.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: Entry-level; no prior experience required.
• Skills and Competencies: Strong verbal and written communication skills.
• Qualities and Traits: Customer-oriented mindset with problem-solving abilities.
• Responsibilities and Duties: Ability to handle multiple tasks and prioritize effectively.
• Working Conditions: Remote or in-office, flexible hours may be required.