Transec BPO Solutions Inc. Chat & Back Office Support • PURE NON-VOICE

Transec BPO Solutions Inc.

₨79-131.7K[Mensual]

Hibrida - Pasig1-3 años de experienciaBaceleroTiempo completo

Reconocimiento y Recompensas de Empleados
Incentivos
Beneficios Mandados del Gobierno
Pago del mes 13, Fondo Pag-Ibig, Vacaciones pagadas, Salud, SSS/GSIS
Seguro de salud y bienestar
Seguro de vida, HMO
Otros
Eventos sociales de la empresa
Beneficios Beneficios
Equipo de la empresa, Milla de dormir
Desarrollo profesional
Entrenamiento de Job
Tiempo de apagado y abandono
Abandonar cumpleaños, Salir por enfermedad, Salida por vacío
Balance de vida laboral
Trabajo desde casa

Deliver top-tier customer support by promptly and accurately responding to inquiries and resolving any issues, primarily through chat and email.
Execute back-office tasks with a keen eye for detail and efficiency to fulfill customer requests and ensure satisfaction.
Collaborate and work effectively with other team members to achieve the best results for all customer-related requests.

Bachelor’s degree in any field, preferably an IT-related course.
Must have at least 1 year of customer service experience in the BPO industry, handling an international account.
Work background in using chat and/or email communication is highly preferred.
Prior experience in a technical account is a huge plus.
Knowledge in HTML, CSS, Adobe Photoshop, and/or Canva is a huge plus.
Must have excellent writing skills in English; good speaking skills in English.
Tech savvy with strong interest in learning new technology applications.
High attention to detail.
Willing to work on night shift.

Literado por ordenadorMS OfficeCliente orientado