Alorica Customer Care Representative

Customer Care Representative

Alorica

₨105.7-158.6K[Mensual]

En el sitio - Ciudad de QuezonNo se requiere ExpAlta/Senior High SchoolTiempo completo

Descripción del trabajo

Descripción

Provide exceptional customer service via phone, email, and chat.
Resolve customer inquiries, complaints, and issues efficiently.
Maintain accurate records of customer interactions.
Collaborate with team members to improve the customer experience.
Stay updated on product knowledge and services.
Contribute to team goals and performance metrics.

Educational Qualifications: High School/Senior High School diploma is mandatory.
Experience Level: No prior experience required; training will be provided.
Skills and Competencies: Strong problem-solving abilities, excellent customer service skills, familiarity with call center operations, technical proficiency, and the ability to work collaboratively as a team player.
Working Conditions: Office environment; may require shift work, including evenings and weekends.
Qualities and Traits: Empathetic, patient, excellent verbal communication skills, and a positive attitude.

Resolución de problemasServicio al clienteCentro de llamadasHabilidades técnicasJugador de equipoIdioma Inglés

Preview

Edilbert Balla

Sourcing AssociateAlorica

Responder Hoy 2 veces

Ubicación laboral

Ground Floor, Three Cyberpod Centris, Three Cyberpod Centris, Eton Centris, Epifanio de los Santos Ave, Diliman, Lungsod Quezon, Kalakhang Maynila, Philippines

Publicado el 05 August 2025