Customer Service Representative
Green Pasture People Management Inc
Descripción del trabajo
Descripción
- Assist customers with inquiries, resolve issues, and provide product information.
- Assist customers with inquiries via phone, email, and chat.
- Resolve issues efficiently while ensuring customer satisfaction.
- Maintain a positive and professional demeanor.
- Document customer interactions accurately in the system.
- Collaborate with team members to improve service processes.
- Stay updated on product knowledge and company policies.
- Handle complaints and provide appropriate solutions.
Requisito
- Educational Qualifications: High School Diploma or equivalent.
- Experience Level: Less than 1 year in customer service.
- Skills and Competencies: Strong customer service skills, effective problem-solving abilities, and basic technical skills.
- Working Conditions: Office environment with potential for remote work; may require flexible hours.
- Qualities and Traits: Strong communication skills, patience, empathy, and a positive attitude.
John Ray Penarubia
HR OfficerGreen Pasture People Management Inc
Activo en tres días
Ubicación laboral
Pasay. Pasay, Metro Manila, Philippines
Publicado el 22 May 2025
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