PHRN - Healthcare Voice Account

MetHealth

急募
₹159.3-185.8K[月絊]
オンサむト - ケ゜ン垂幎以䞊幎未満の経隓倧卒正瀟員
共有

職務内容

犏利厚生

  • 埓業員の評䟡ず報酬

    業瞟賞䞎, ホリデヌギフト

  • 保険健康ずりェルネス

    HMO

説明

  • Professional Call Handling: Promptly answer and manage inbound/outbound calls with courtesy and professionalism, addressing patient concerns and inquiries effectively.
  • Appointment Management: Accurately schedule, confirm, and modify patient appointments while communicating relevant pre-visit requirements such as insurance documents or medical history.
  • Insurance Coordination: Verify insurance information and collaborate with billing partners and departments to resolve related inquiries.
  • Customer-Centric Service: Provide empathetic and knowledgeable support, ensuring first-call resolution and a positive patient experience.
  • Cross-functional Collaboration: Coordinate with internal departments (Operations, Logistics, Sales) and external providers to ensure efficient service delivery and patient satisfaction.

芁件

  • Active Philippine-Registered Nurse (PHRN) license
  • Minimum 1 year of hospital or direct patient care experience (Company/Clinic Nurse with COE accepted)
  • Excellent verbal communication skills
  • Ability to handle confidential information with integrity
  • Strong judgment and problem-solving skills in a high-volume, patient-focused environment
カスタマヌサヌビスコミュニケヌションスキルScheduling SkillsAppointment SkillsMedical KnowledegeDirect Patient Care問題解決Technical Proficiency
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Kirby Del Poso

OwnerMetHealth

今日 0 回返信

勀務地

Robinsons Bridgetowne. H3VH+RX6, Quezon City, 1110 Metro Manila, Philippines

掲茉日 26 May 2025

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MetHealth

資金調達の有無を問わない

51-100 埓業人数

ヘルスケア

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