Team Leader (Healthcare - Morning Shift)

Go-Get Data Consultancy

₹185.4-211.9K[月絊]
オンサむト - タギッグ幎以䞊幎未満の経隓高卒正瀟員
共有

職務内容

説明

Job Summary:

  • We are seeking a highly skilled and experienced Team Leader to join our healthcare account. The ideal candidate will have a strong background in the BPO industry, particularly in healthcare, and possess excellent leadership and communication skills. This role is responsible for leading a team, ensuring performance targets are met, and maintaining a high standard of service.

Key Responsibilities:

  • Supervise and manage a team of customer service representatives handling healthcare-related inquiries.
  • Monitor team performance, provide coaching, and ensure adherence to quality standards and KPIs.
  • Develop and implement strategies to improve efficiency and customer satisfaction.
  • Conduct regular team meetings, training, and performance evaluations.
  • Handle escalations and complex customer concerns professionally and effectively.
  • Collaborate with management to optimize processes and workflow.
  • Ensure compliance with company policies, industry regulations, and client requirements.
  • Foster a positive and motivated work environment.

Skills & Competencies:

  • Strong leadership and interpersonal skills.
  • Excellent communication skills, both verbal and written.
  • Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
  • Strong problem-solving and decision-making abilities.
  • Ability to manage multiple tasks and meet deadlines effectively.
  • If you meet the qualifications and are ready for an exciting leadership role in the healthcare BPO industry, apply today

芁件

  • Experience: 2 to 5 years of Team Leader experience in a BPO or call center environment.
  • Healthcare Experience: At least 2 to 3 years of experience in a healthcare-related role.
  • Education: Senior High School Graduate, College Undergraduate, or College Graduate.
  • Availability: Must be able to start ASAP.


監督者BPOHealthcare AccountCall centre
Preview

Ozidi Odunze

HR ManagerGo-Get Data Consultancy

7日以内にオンラむン

勀務地

Taguig. Taguig, Metro Manila, Philippines

掲茉日 31 March 2025

報告する

Bossjobの安党に関する泚意事項

海倖勀務をお考えの際は䞋蚘の事項に泚意しお䞋さい。たずパスポヌトなどの身分蚌明蚌は䞍必芁に提瀺しない。

そしお䞋蚘に該圓する䌁業を芋぀けた際は、 盎ちに報告をお願いいたしたす。

  • 保蚌や担保を芁求する䌚瀟には泚意
  • 投資や資金調達を勧誘する
  • 䞍圓な利益を埗おいるず思われる䌁業
  • 違法ず思われる状況
  • その他䞍審に感じた堎合