RESPONSIBILITIES

• Facilitates in the collection of payments
• Monitors and verifies accounts to identify overdue payments
• Coordinates with clients to negotiate payment plan and payment schedule
• Establishes and maintains strong and positive relationship with clients
• Follows up on set arrangement and determines appropriate action
• Resolves dispute and handles objections to payment

REQUIREMENTS

• At least a Vocational Graduate
• At least one (1) year relevant working experience in phone collections from bank or lending/financing company
• Good verbal and written communication skills
• Can work under pressure
• Proactive and a problem solver
• Willing to work onsite and on shifting schedules

Please refer to job description.