Position: Technical Support Representative

Company: BPO 

Work Location Clark Pampanga

Salary : 27,000-40,000 gross

Schedule: Work onsite/Shifting Schedule

• Ability to identify training needs accurately.
• Possesses effective delivery/training techniques and methods.
• Basic knowledge of research methodology and principles in order to carry out research ethically and effectively with guidance.
• Ability to work closely with various functions and stakeholders
• Building and leading cross-cultural teams
• Conflict management

Benefits:

•    HMO for Employee and 2 Dependents (On Day 1)

•    Quarterly performance bonus

•    Outstanding career development opportunities

•    15% Night Differential

•    24 Leaves Annually

• Graduate of any 4-year course.
• Experience with 2 years of experience as a trainer in BPO/shared services industry.
• With experience in Tech Support or Service Desk 
• Good oral and written communication.
• Amenable to work in shifting schedules in Clark.