Call Center Agent

Elevatione Time Stops Ph Inc

₨106.2-132.7K[月薪]
现场办公 - 马卡蒂少于1年工作经验高中全职
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职位描述

职位描述

  • Handle inbound and outbound customer calls, addressing inquiries, complaints, or requests.
  • Provide accurate information about products, services, or policies.
  • Resolve customer issues efficiently and escalate complex cases to supervisors.
  • Document call details and customer interactions in the system.
  • Maintain a high level of professionalism and customer service.
  • Follow company scripts, guidelines, and protocols during calls.
  • Meet performance targets such as call handling time, customer satisfaction, and issue resolution.
  • Offer product recommendations or upsell services when appropriate.

职位要求

  • At least a high school graduate.
  • With experience in customer service specifically bookings and/or appointments.
  • With experience in handling outbound and/or inbound calls.
  • Skilled in upselling.
  • Proficient in CRM software and appointment scheduling system.


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Elevatione Time Stops PH Inc.

HR OfficerElevatione Time Stops Ph Inc

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工作地址

Centuria Medical Makati. Brgy, Century City Kalayaan Ave, cor Salamanca, Makati City, Metro Manila, Philippines

发布于 21 June 2025

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Elevatione Time Stops Ph Inc

51-100人

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