• Interact with customers through various communication channels to provide support and assistance.
• Respond to inquiries regarding products and services in a timely manner.
• Document and track customer interactions in the system for follow-up and resolution.
• Resolve customer complaints by identifying the issue and providing a satisfactory solution.
• Collaborate with team members to ensure a high level of service and customer satisfaction.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong communication skills and a customer-centric mindset
• Responsibilities and Duties: Ability to handle multiple tasks and prioritize effectively
• Qualities and Traits: Positive attitude and willingness to learn