Nutral Herbal Corporation
13薪, 员工贷款, Pag-Ibig 基金, 带薪假, 菲尔健康, SSS/GSIS
· Coordinate daily order dispatches with 3PL warehouse and delivery providers to ensure timely fulfillment of telesales orders.
· Track and monitor deliveries nationwide; proactively resolve delays, failed deliveries, and re-delivery requests.
· Manage logistics-related escalations and coordinate return and reverse logistics processes.
· Ensure accurate shipment tracking, status updates, and documentation across internal systems.
· Collaborate with sales and finance teams to address order concerns and delivery exceptions.
· Analyze logistics KPIs such as turnaround time, fulfillment rate, and return rate to improve efficiency.
· Maintain strong partnerships with logistics providers and ensure performance aligns with agreed SLAs.
· Recommend and support process improvements to enhance customer experience and reduce delivery errors.
· Ensure compliance with company policies, delivery standards, and 3PL contracts.
· Bachelor’s degree in Logistics, Supply Chain, Business Administration, or equivalent.
· At least 3 years of experience in warehouse or logistics operations, preferably in e-commerce or retail.
· With B2C experience
· Strong understanding of order fulfillment and delivery processes in online selling.
· Proficiency in WMS, Excel, and knowledge of AMILO or TMS is an advantage.
· Experience coordinating with 3PLs and courier services.
· Organized, analytical, and solution oriented.
· Strong leadership, communication, and team management skills.
Lovelyfaith Rojo
HR recruiterNutral Herbal Corporation
今日回复 0 次
31, Raffles Corporate Center. Raffles Corporate Center Building, F. Ortigas Jr. Rd, Ortigas Center, Pasig, Metro Manila, Philippines
发布于 30 July 2025
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