Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Be passionate and responsible for executing the requirements of the Client-based training, acting as the liaison with our operations partners, and developing their team of trainers while assisting the Implementation and Operational teams build the appropriate training curriculum.

Responsibilities will include:

• Conduct skills, technical, management, and staff development training processes/updates within the assigned effort
• Be able to build and utilize assessment tools to determine the effectiveness of training programs
• Interact with functional organizations to develop specifications for content
• Consistently evaluate and update training materials and approach
• Design and develop an in-house training program
• Creates a partnership with Operations to create a win/win environment supporting business goals
• Proficient in process documentation and educating adult learners on how to effectively execute the process.
• Knowledge of Government programs.
• Evaluate training participants on class engagement, proficiency, and readiness for production.
• Knowledgeable of SharePoint and utilization
• Provide leadership with trainees’ classroom progress.
• Provide timely process updates to frontline staff
  
  

Required Skills

• Min 5 years experience as a Corporate learning and development training professional
• Current knowledge of effective adult learning and development methods
• Ability to create effective and professional training content in various formats (req)
• Experience in task and time management
• High Proficiency with MS Office products and Learning Management Systems (LMS)
• Excellent professional communication and presentation skills
• Demonstrate sharp business acumen.
• Ability to build rapport with employees and vendors
• Ability to travel (to 25%)
  
  

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to [email protected]. You may also click here to access Conduent's ADAAA Accommodation Policy.

At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.