Customer Service:

Answering customer inquiries, providing product information, handling complaints, and offering appropriate solutions. 

Order Processing:

Confirming orders, checking stock levels, preparing items for shipment, and ensuring orders reach customers on time. 

Inventory Management:

Monitoring stock levels, updating product information on the online store platform, and ensuring product availability. 

Social Media Management:

Creating and uploading content, running promotional campaigns, and interacting with followers on social media. 

Sales Reporting:

Generating daily, weekly, or monthly sales reports to monitor the performance of the online store.

Education

• Minimum high school/vocational school graduate (preferably in Office Administration), but D3/Bachelor's degree in Administration, Management, Accounting, or relevant fields is preferred.

2. Work Experience

• Fresh graduates are encouraged to apply (depending on position).
• Work experience in administration (1-2 years) is an advantage.

3. Technical Skills

• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Able to manage documents, create reports, and perform basic bookkeeping.
• Familiar with administrative systems and document filing (both physical & digital).
• Able to operate office equipment (printer, scanner, photocopier, etc.).

4. Communication & Organizational Skills

• Communicative and able to work in a team.
• Detail-oriented, neat, and organized.
• Punctual and able to work with targets/deadlines.

5. Other Skills

• Possesses high integrity and honesty.
• Multitasking and quick to adapt to new tasks.
• If necessary, willing to work overtime or under pressure.