The Business Analyst – Digital Operations is responsible for supporting the Underwriting

Operations group by performing business processes evaluation and implementing automation,

visualization, and data solutions. In addition, the business analyst will be a critical individual to

gather and preempt requirements from stakeholders and be responsible for designing the

appropriate mechanisms and will work closely to the technicians. This role requires an ability to

understand and articulate both the business benefits and technical advantages of various

automation/data visualization products and solutions.

Responsibilities

• As a business analyst with digital and data expertise, you will be providing quality assurance, training, best practices, and solutions that enable process efficiency, automation, and data driven decisions.
• Hand-on in the design, configuration, and training of various low-code/no-code solutions
• Design and implement complex PowerBI data visualizations
• Design & implement solutions based on business rules and requirements
• Support implemented solutions by conducting root cause analysis on issues and corrective actions.
• Clearly document solution, complete testing, and maintain documentation for existing and future products.
• Provides guidance to stakeholders on devising effective and efficient approaches to achieve project and program objectives.
• Analyzes, maps and communicates current state and future state business processes.
• Supports business units in the resolution of in-depth user questions and issues.
• Maintains a working knowledge of new technology and business analysis standards & practices.
• Other areas of support within Central Operations

Qualifications

• Experitise in PowerBI and large/variable data sets
• Experience in SQL
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Adept at queries, report writing and presenting findings
• Experience in Technologies including Power Automate, and Alteryx
• Insurance experience preferred
• Bachelor’s Degree in Business, Computer Science or related field (or equivalent in experience)
• With 4+ years or related experience.

Please refer to job description.