Call Center Agent
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Time Off & Leave
Sick Leave, Vacation Leave
Description
- Respond promptly to customer inquiries via phone, email, or chat.
- Provide accurate information about products and services.
- Resolve customer issues efficiently and effectively.
- Document customer interactions in the system.
- Escalate complex issues to the appropriate department.
- Maintain a positive and professional demeanor at all times.
Requirements
- Educational Qualifications: Bachelor's degree in any field.
- Experience Level: 1-3 years of relevant experience in a call center environment.
- Skills and Competencies: Proficient in English, strong customer service skills, and ability to work effectively in a team.
- Working Conditions: Fast-paced office environment, requiring flexibility in working hours.
- Qualities and Traits: Excellent communication skills, patience, adaptability, and a positive attitude.
Jaylo Roselle
BPO Recruitment SpeacialistMetacom Business Process Outsourcing Solution Inc.
Reply 0 Times Today
Working Location
G/F Tera Tower,, Bridgetowne Destination Estate. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines
Posted on 23 June 2025
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