Call Center Agent

Metacom Business Process Outsourcing Solution Inc.

₨106.2-212.3K[Monthly]
On-site - Taguig1-3 Yrs ExpBachelorFull-time
Share

Job Description

Benefits

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Time Off & Leave

    Vacation Leave

Description

  • Manage inbound and outbound calls efficiently.
  • Provide excellent customer service and support.
  • Address customer inquiries and resolve issues promptly.
  • Maintain accurate records of customer interactions.
  • Collaborate with team members to improve service quality.
  • Adhere to company policies and procedures.

Requirements

  • Educational Qualifications: Bachelor’s degree from an accredited institution.
  • Experience Level: 1-3 years in a call center or customer service role.
  • Skills and Competencies: Proficient in English, strong customer service abilities, effective communication.
  • Responsibilities and Duties: Handle inbound calls, assist customers, resolve issues, maintain records.
  • Working Conditions: Office environment, possible shift work, fast-paced setting.
  • Qualities and Traits: Team player, empathetic, detail-oriented, able to multitask.
English LanguageCustomer ServiceCall CentreTeam Player
Preview

Jaylo Roselle

BPO Recruitment SpeacialistMetacom Business Process Outsourcing Solution Inc.

More than ten replies today

Working Location

Bonifacio One Technology Tower, H23W+J94, Rizal Dr, Taguig City, 1634 Metro Manila, Philippines

Posted on 02 July 2025

Bossjob Safety Reminder

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately

  • withholds your ID,
  • requires you to provide a guarantee or collects property,
  • forces you to invest or raise funds,
  • collects illicit benefits,
  • or other illegal situations.