• Handle incoming calls and respond to customer inquiries in a professional manner.
• Provide accurate information regarding products and services to customers.
• Resolve customer complaints efficiently and ensure customer satisfaction.
• Maintain detailed records of customer interactions and transactions.
• Assist in scheduling appointments and follow-up calls as needed.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong interpersonal skills
• Skills and Competencies: Problem-solving abilities
• Skills and Competencies: Excellent customer service skills
• Qualities and Traits: Strong work ethic and organizational skills
• Skills and Competencies: Basic technical skills