Call Center Agent
MD-TORCH Solutions
Job Description
- Answer incoming calls and address customer inquiries.
- Provide product information and troubleshoot issues.
- Maintain a positive and professional demeanor.
- Document customer interactions accurately.
- Collaborate with team members to improve service quality.
- Meet performance targets and metrics consistently.
- Handle escalated issues with patience and understanding.
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: No prior experience necessary; training will be provided.
- Skills and Competencies: Strong customer service skills, effective communication, and problem-solving abilities.
- Working Conditions: Office environment; may require flexible hours.
- Qualities and Traits: Empathetic, patient, and adaptable under pressure.
Anna Fuentes
Marketing AssociateMD-TORCH Solutions
Active within three days
Working Location
21, Cagayan de Oro. Cagayan de Oro, Misamis Oriental, Philippines
Posted on 20 June 2025
Explore similar jobs
View more similar jobsConcentrix Cagayan De Oro Hiring BPO Agents No CC Experience Required
JobsAvenuePH₨78-130K[Monthly]
On-site - Misamis OrientalNo Exp RequiredHigh/Senior High SchoolFull-time
John Christopher BriagasOwner
Call Center Representative
Concentrix 1BPO₨78-130K[Monthly]
On-site - Misamis OrientalNo Exp RequiredDiplomaFull-time
Concentrix 1BPO PHTalent Sourcing Specialist
Call Center Agent
Synlink Recruitment Outsourcing Co. Inc.₨78-130K[Monthly]
On-site - Misamis OrientalFresh Graduate/StudentHigh/Senior High SchoolFull-time
Trecia ObseñaRecruitment Associate
Call Center Agent
Neksjob Philippines₨78-130K[Monthly]
On-site - Misamis OrientalNo Exp RequiredHigh/Senior High SchoolFull-time
Reina NeksjobHR Manager
Customer Service Representative
FindHR₨78-93.6K[Monthly]
On-site - Misamis Oriental<1 Yr ExpHigh/Senior High SchoolFull-time
LEAH HRHR Officer
MD-TORCH Solutions
No financing required
<50 Employees
Human Resources & Recruitment
View jobs hiring
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.
