Alorica Alabang Muntinlupa - Call Center Agent
JobsAvenuePH
Job Description
Benefits
Allowances
Meal Allowance
Employee Recognition and Rewards
Performance Bonus, Employee Recognition Program
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Disability Insurance, Health Insurance, Life Insurance, HMO
Perks Benefits
Employee Discount, Sleeping Quarters
Professional Development
Mentorship Program
Time Off & Leave
Bereavement Leave, Parental Leave, Solo Parent Leave, Vacation Leave
- Join Alorica Philippines and be part of a dynamic team that delivers world-class customer service! As a Call Center Agent, you will handle customer inquiries, provide resolutions, and ensure a seamless customer experience.
- Apply now before our ramp season and boost your chances of becoming an SME, Team Manager, Quality Analyst, or Trainer for our 2025 ramp! We value hard work, dedication, and tenure—grow your career with us and be part of our success!
- Handle inbound and outbound calls professionally.
- Assist customers with inquiries, troubleshooting, and complaints.
- Provide accurate information and solutions based on company policies.
- Document customer interactions and update records.
- Ensure a positive customer experience and meet performance metrics.
- High school graduate (old curriculum) or senior high school graduate
- Good English communication skills
- Willing to work onsite and in shifting schedules
- No prior call center experience needed – we provide training!
John Christopher Briagas
OwnerJobsAvenuePH
Replied 2 minutes ago
Working Location
Northgate Cyberzone by Filinvest. Alabang–Zapote Rd, Muntinlupa, 1781 Metro Manila, Philippines
Posted on 05 March 2025
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