Description

• Answer incoming calls and respond to customer inquiries in a professional manner.
• Provide accurate information regarding products and services to customers.
• Assist customers in troubleshooting issues and resolving complaints effectively.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to enhance the customer service experience.

Requirement

• Educational Qualifications: Bachelor’s degree
• Experience Level: Fresh Graduate or 0-2 years experience in customer service.
• Skills and Competencies: Proficient in English language; strong customer service skills.
• Skills and Competencies: Excellent interpersonal and organizational skills.
• Qualities and Traits: Positive attitude and eagerness to learn.