Call Center Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Description
- Respond to customer inquiries via phone, email, and chat.
- Resolve issues and provide information about products and services.
- Maintain a high level of customer satisfaction.
- Document interactions in the CRM system accurately.
- Work collaboratively with team members to improve service quality.
- Participate in ongoing training and development sessions.
Requirements
- Educational Qualifications: Bachelor's degree in any field.
- Experience Level: Fresh graduates or students are encouraged to apply.
- Skills and Competencies: Strong customer service skills, excellent problem-solving abilities, and effective communication.
- Working Conditions: Office environment, primarily during business hours.
- Qualities and Traits: Patience, empathy, and a positive attitude.
Brian Lamban CSSWB
HR ManagerMetacom Business Process Outsourcing Solution Inc.
Reply Today 0 Times
Working Location
3-5, Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig City, 1634 Metro Manila, Philippines
Posted on 18 June 2025
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