Call Center Representative
Crescendo Staffing and Business Consulting Inc.
Job Description
Benefits
Employee Recognition and Rewards
Incentives
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Description
- Answer incoming calls and resolve customer inquiries efficiently.
- Provide accurate information on products and services.
- Document interactions and follow up on open issues.
- Maintain a positive, empathetic attitude toward customers.
- Work collaboratively with team members to meet targets.
- Utilize CRM software for tracking and managing customer interactions.
Requirements
- Educational Qualifications: Bachelor’s degree in any field.
- Experience Level: Less than 1 year of experience preferred.
- Skills and Competencies: Strong communication, problem-solving, and customer service skills; proficient in CRM software.
- Working Conditions: Typically office-based, may involve shifts, including evenings and weekends.
- Qualities and Traits: Patience, empathy, adaptability, and a positive attitude are essential.
Dave Caro
HR OfficerCrescendo Staffing and Business Consulting Inc.
Working Location
Claro M. Recto Ave. Claro M. Recto Ave, Cagayan De Oro City, Misamis Oriental, Philippines
Posted on 17 July 2025
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101-500 Employees
Recruitment Firm
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