Call Center Representative
Trinity Workforce Solutions, Inc.
Job Description
Benefits
Employee Recognition and Rewards
Employee of the Month Award, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Dental Insurance, Health Insurance, HMO
Description
- Manage incoming calls and customer inquiries effectively.
- Provide accurate product and service information.
- Resolve customer complaints and issues with professionalism.
- Maintaining records of customer interactions.
- Collaborate with team members to improve service quality.
- Meet performance metrics and targets.
- Maintain a positive and friendly attitude towards customers.
- Educational Qualifications: No specific degree required.
- Experience Level: 1-3 years of relevant experience in customer service.
- Skills and Competencies: Strong customer service, problem-solving abilities, and organizational skills.
- Working Conditions: Fast-paced office environment, may require shift work.
- Qualities and Traits: Team player with a strong work ethic and effective communication skills.
Angela Gutierrez
Delivery ManagerTrinity Workforce Solutions, Inc.
Active within three days
Working Location
Two E-Com Center. Harbor Dr, Pasay City, 1300 Metro Manila, Philippines
Posted on 10 June 2025
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