Call Center Representative
Miranda HR
Job Description
Benefits
Employee Recognition and Rewards
Commission, Performance Bonus, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Professional Development
Job Training
Description
- Answer incoming calls and assist customers with inquiries.
- Provide accurate information regarding products and services.
- Resolve customer issues efficiently and effectively.
- Maintain records of customer interactions in the database.
- Collaborate with team members to improve customer satisfaction.
- Adhere to company policies and procedures.
Requirements
- Educational Qualifications: High School Diploma or equivalent required.
- Experience Level: Less than 1 year of experience in customer service or call center preferred.
- Skills and Competencies: Excellent customer service skills, fluent English communication, effective problem-solving abilities, and a strong work ethic.
- Responsibilities and Duties: Assist customers with inquiries, resolve issues promptly, and maintain accurate records of interactions.
- Working Conditions: Onsite Work
- Qualities and Traits: Must be patient, resilient, and have a positive attitude towards customers.
Angel De Guzman
HR ManagerMiranda HR
Reply 6 Times Today
Working Location
Ayala Malls The 30th. 30 Meralco Ave, Pasig, Metro Manila, Philippines
Posted on 23 August 2025
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