Call Center Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Paid Holidays
Insurance Health & Wellness
Health Insurance, HMO
Time Off & Leave
Bereavement Leave, Birthday Leave, Maternity & Paternity Leave, Sick Leave, Vacation Leave, Wedding Leave
Work-Life Balance
Flexible Hours
Description
- Answer incoming calls and provide excellent customer service.
- Resolve issues efficiently and accurately.
- Maintain a positive attitude while handling inquiries.
- Document interactions and update customer records.
- Work collaboratively with team members to improve processes.
- Meet performance metrics and targets regularly.
Requirements
- Educational Qualifications: Bachelor’s degree in any field.
- Experience Level: Less than 1 year of customer service experience preferred.
- Skills and Competencies: Strong communication skills, problem-solving abilities, and proficiency in using customer service software.
- Working Conditions: Office-based environment with a busy schedule and potential for overtime.
- Qualities and Traits: Patience, empathy, and a positive attitude are essential for success.
Caryl Faye Dionisio
HR OfficerMetacom Business Process Outsourcing Solution Inc.
Reply 0 Times Today
Working Location
Bridgetowne Destination Estate. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines
Posted on 16 July 2025
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