• Assist customers by answering inquiries and resolving issues related to products and services.
• Provide excellent customer service while maintaining a positive attitude.
• Document customer interactions and feedback accurately in the call center system.
• Handle a high volume of inbound calls efficiently and professionally.
• Collaborate with team members to improve service delivery and customer satisfaction.

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: Entry-level (0–2 years)
• Skills and Competencies: Proficiency in English language, strong customer service skills, effective problem-solving abilities, and interpersonal skills
• Qualities and Traits: Ability to work in a fast-paced environment, excellent communication skills, and a friendly demeanor