• Manage premium account inquiries and provide top-tier customer support.
• Engage with customers to understand their needs and provide effective solutions.
• Utilize English language skills to communicate clearly and effectively.
• Assist in resolving customer complaints and queries in a timely manner.
• Collaborate with team members to improve processes and customer satisfaction.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: Less than 1 year
• Skills and Competencies: Proficient in English Language, strong Customer Service skills, Call Centre experience
• Qualities and Traits: Excellent communication skills, problem-solving attitude, and a positive team player
• Responsibilities and Duties: Ability to multitask and handle high-pressure situations