Call Center Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer complaints and escalate when necessary.
- Maintain a high level of professionalism and customer satisfaction.
- Document interactions in the customer management system.
- Meet performance targets and contribute to team goals.
Requirements
- Educational Qualifications: Bachelor's degree in any field.
- Experience Level: 1-3 years of experience in a call center or customer service role.
- Skills and Competencies: Strong communication, problem-solving, and interpersonal skills; proficiency in CRM software.
- Working Conditions: Fast-paced office environment, possibility of shifts, and adherence to performance metrics.
- Qualities and Traits: Empathetic, patient, reliable, and able to work under pressure.
Brenny Lamban CSSWB
HR ManagerMetacom Business Process Outsourcing Solution Inc.
More than ten replies today
Working Location
3-5, Science Hub Tower 4, G3J3+83G McKinley Hill Cyberpark, Campus Avenue, Taguig City, 1634 Metro Manila, Philippines
Posted on 05 September 2025
Explore similar jobs
View more similar jobsCustomer Service Representative (CSR)
Synlink Recruitment Outsourcing Co. Inc.₨78.9-157.9K[Monthly]
On-site - TaguigNo Exp RequiredHigh/Senior High SchoolFull-time
Scigee BustillosHR Officer
Call Center Representative
Metacom Business Process Outsourcing Solution Inc.₨78.9-105.2K[Monthly]
On-site - TaguigFresh Graduate/StudentBachelorFull-time
Roselle JayloHR Hiring Manager
Call Center Representative
Staffing co.₨105.2-131.6K[Monthly]
On-site - TaguigFresh Graduate/StudentBachelorFull-time
Cheska JaimeFounder
Customer Service Representative - Financial
Alldigi Tech Manila Inc.₨78.9-131.6K[Monthly]
On-site - TaguigNo Exp RequiredHigh/Senior High SchoolFull-time
Paula ParreñoHR Officer
Call Center Representative
JetSon Manpower Agency₨184.2-236.8K[Monthly]
On-site - Taguig1-3 Yrs ExpEdu not requiredFull-time
Lovely Joy ZamudioRecruiter
Metacom Business Process Outsourcing Solution Inc.
Unfinanced / Angel
501-1000 Employees
BPO & Call Center
View jobs hiring
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.
