• Provide exceptional customer service and support to clients via phone, email, and chat.
• Resolve customer inquiries and issues efficiently, ensuring a positive experience.
• Maintain accurate records of customer interactions and transactions.
• Assist in the training of new staff and contribute to team performance.
• Participate in ongoing training and development programs.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: Entry-level (0–2 years experience).
• Skills and Competencies: Excellent communication and interpersonal skills.
• Qualities and Traits: Strong problem-solving abilities and a customer-oriented mindset.
• Responsibilities and Duties: Ability to handle multiple tasks and prioritize effectively.
• Working Conditions: Ability to work in a dynamic call center environment.
• Work Set Up : Temporary Work at Home