• Provide exceptional customer service via chat and phone support.
• Assist customers with inquiries, complaints, and product information.
• Utilize company systems to document interactions and follow-up actions.
• Maintain a professional demeanor while handling customer interactions.
• Work collaboratively with team members to achieve service goals.

Requirements

• Educational Qualifications: High school diploma or equivalent preferred.
• Experience Level: Entry-level (0–2 years).
• Skills and Competencies: Strong communication skills, both verbal and written.
• Qualities and Traits: Positive attitude and willingness to learn.
• Responsibilities and Duties: Ability to multitask and manage stress in a busy environment.