Client Engagement Specialist

Metacom Careers

₨107.3-187.8K[Monthly]
On-site - Taguig<1 Yr ExpHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Allowances

    Medical Reimbursement

  • Employee Recognition and Rewards

    Employee Recognition Program

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Accidental Death & Dismemberment Insurance, Dental Insurance, Disability Insurance, HMO

  • Others

    Company Social Events, Office Parties

  • Perks Benefits

    Company Equipment, Free Meals, Sleeping Quarters

  • Professional Development

    Job Training, Professional Development

  • Time Off & Leave

    Maternity & Paternity Leave, Sick Leave

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Description

  • Provide outstanding customer service through various channels (phone, email, chat).
  • Resolve customer inquiries and issues promptly and efficiently.
  • Maintain customer satisfaction by addressing concerns with empathy.
  • Document interactions in the CRM system accurately.
  • Collaborate with team members to enhance customer experience.
  • Participate in training and development sessions.

Requirements

  • Job Title: Customer Service Representative
  • Educational Qualifications: High/Senior High School diploma
  • Experience Level: Less than 1 year of experience in customer service
  • Skills and Competencies: Proficient in English, attention to compliance, eagerness to assist customers
  • Working Conditions: Office environment, potential for flexible hours
  • Qualities and Traits: Strong communication skills, patience, problem-solving ability, and a positive attitude
English LanguageComplianceEagerness
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Carmina Cuala

HR OfficerMetacom Careers

High response rate

Working Location

1180, McKinley Hill Dr. McKinley Hill Dr, Taguig City, Metro Manila, Philippines

Posted on 03 June 2025

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Metacom Careers

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101-500 Employees

BPO & Call Center

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