Duties and Responsibilities:

Collection Targets Achievement:

• Timely collection of past-due accounts through field activities and coordination with branch management.
• Collaborate with team members to meet and exceed collection targets.

Credit Applicant Investigation:

• Conduct thorough credit investigations and verifications.
• Ensure accurate and complete information for credit decisions.

Account Monitoring:

• Monitor unpaid accounts daily and develop action plans for collection.
• Regularly update account information for accurate records and proactive debt recovery.

Customer Service:

• Issue collection notices with clear obligations and responsibilities.
• Address inquiries, explain contract terms, and provide after-sales support.

Compliance and Safety:

• Issue collection receipts for all payments received from customers.
• Follow safety protocols during fieldwork.
• Maintain service unit care and registration per regulatory standards.

• Must have a valid driver's license
• Can drive motorcycle
• Familiar with Google Maps and Waze.