Collections Senior Associate

Pro Integrate PH

₨152.8-195K[Monthly]
On-site - Taguig1-3 Yrs ExpBachelorFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Annual Appraisal, Incentives

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Life Insurance, HMO

  • Perks Benefits

    Gym Membership

  • Professional Development

    Job Training, Professional Development

  • Time Off & Leave

    Sick Leave, Vacation Leave

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Collections Senior Associate

Location: McKinley West, Taguig or SM Mall of Asia Complex, Pasay

Work Setup: Onsite

Shift: Australian Business Hours (Mon-Fri)


Job Description

We are looking for a Collections Senior Associate to join our growing team. In this role, you will be responsible for contacting customers with overdue accounts, negotiating payment arrangements, and ensuring timely recovery of outstanding balances while maintaining a professional and customer-focused approach.


Key Responsibilities

  • Contact customers via phone, email, or written communication to collect outstanding debts
  • Negotiate repayment plans and settlements in line with company policies
  • Maintain accurate and detailed records of customer interactions and payment agreements
  • Follow up on broken promises to pay and escalate unresolved cases when necessary
  • Ensure compliance with debt collection laws and internal procedures
  • Meet or exceed daily and monthly collection targets


Qualifications & Skills

  • Minimum of 1-2 years of experience in Collections, preferably within banking or credit cards
  • Excellent English communication skills with strong customer-centric mindset
  • Proven negotiation skills to drive effective collections
  • Strong problem-solving and interpersonal skills
  • Team player with a positive and professional attitude
  • College graduate


Why Join Us

  • Competitive compensation package
  • Stable and professional work environment
  • Opportunity to grow within the organization


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Nica Reyes

Technical RecruiterPro Integrate PH

Reply 0 Times Today

Working Location

Park Mckinley West. McKinley West Park, Le Grand Ave, Taguig, Metro Manila, Philippines

Posted on 18 December 2025

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