Customer Advocate

Metacom Business Process Outsourcing

₨107.2-160.8K[Monthly]
On-site - Taguig<1 Yr ExpBachelorFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Performance Bonus, Employee Recognition Program

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Accidental Death & Dismemberment Insurance, Disability Insurance, Health Insurance, Life Insurance, HMO

  • Others

    Company Social Events, Office Parties

  • Perks Benefits

    Company Equipment, Sleeping Quarters

  • Professional Development

    Employee Assistance Program

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Description

  • Assist customers with inquiries and provide product information.
  • Resolve complaints and issues in a timely manner.
  • Maintain accurate records of customer interactions.
  • Collaborate with team members to enhance service delivery.
  • Exhibit excellent communication and problem-solving skills.
  • Work flexible hours and handle high call volumes.

Requirements

  • Educational Qualifications: Bachelor's degree required.
  • Experience Level: Less than 1 year of experience preferred.
  • Skills and Competencies: Proficient in English, strong compliance knowledge, and eagerness to learn.
  • Working Conditions: Office environment, potential remote options.
  • Qualities and Traits: Excellent communication, patience, and a positive attitude.
English LanguageComplianceEagerness
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Carmina Cuala

HR OfficerMetacom Business Process Outsourcing

Reply Today 5 Times

Working Location

1180, McKinley Hill Dr. McKinley Hill Dr, Taguig City, Metro Manila, Philippines

Posted on 10 June 2025

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