Customer Care Representative

Metacom Business Process Outsourcing Solution Inc.

₨104.2-130.2K[Monthly]
On-site - TaguigFresh Graduate/StudentBachelorFull-time
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Job Description

Benefits

  • Allowances

    Meal Allowance

  • Employee Recognition and Rewards

    Performance Bonus, Employee Recognition Program

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Accidental Death & Dismemberment Insurance, Life Insurance

  • Perks Benefits

    Sleeping Quarters

  • Professional Development

    Professional Development

  • Time Off & Leave

    Maternity & Paternity Leave, Sick Leave, Solo Parent Leave, Vacation Leave

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Description

  • Provide exceptional customer service through various channels.
  • Resolve customer inquiries and complaints efficiently.
  • Maintain knowledge of products and services to assist customers effectively.
  • Document interactions accurately in the system.
  • Collaborate with team members to improve the customer experience.
  • Work in a fast-paced environment while maintaining professionalism.

Requirements

  • Educational Qualifications: Bachelor’s degree in any field.
  • Experience Level: Fresh graduate or current student.
  • Skills and Competencies: Strong communication, problem-solving, and multitasking abilities.
  • Responsibilities and Duties: Address customer inquiries, provide product information, and resolve complaints efficiently.
  • Working Conditions: Fast-paced office environment, potential for remote work.
  • Qualities and Traits: Empathetic, patient, and detail-oriented.
English LanguageInterpersonal Skills
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KJ Coronel

Recruitment ManagerMetacom Business Process Outsourcing Solution Inc.

Active today

Working Location

Bonifacio One Technology Tower, H23W+J94, Rizal Dr, Taguig City, 1634 Metro Manila, Philippines

Posted on 25 June 2025

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Metacom Business Process Outsourcing Solution Inc.

Unfinanced / Angel

501-1000 Employees

BPO & Call Center

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