Customer Care Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus
Government Mandated Benefits
13th Month Pay
Insurance Health & Wellness
Accidental Death & Dismemberment Insurance, Health Insurance, HMO
Perks Benefits
Annual Company Trip
Professional Development
Job Training
Work-Life Balance
Dependent Care
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Troubleshoot and resolve customer issues promptly.
- Maintain customer records and document interactions.
- Collaborate with teams to enhance customer experience.
- Stay updated on product knowledge and company policies.
Requirements
- Educational Qualifications: Bachelor’s degree in any field.
- Experience Level: No prior experience required; fresh graduates welcome.
- Skills and Competencies: Proficient in English, strong customer service abilities, and effective team player.
- Working Conditions: Office environment, flexible hours may be required.
- Qualities and Traits: Excellent communication, patience, empathy, and a positive attitude.
Monica Dela Cruz
HR OfficerMetacom Business Process Outsourcing Solution Inc.
Reply 0 Times Today
Working Location
Bridgetowne Destination Estate. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines
Posted on 02 July 2025
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501-1000 Employees
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