Customer Care Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Description
- Assist customers with inquiries and resolve issues via phone, email, or chat.
- Provide accurate information about products and services.
- Maintain a positive and empathetic attitude towards customers.
- Document customer interactions and feedback accurately.
- Collaborate with team members to improve customer satisfaction.
- Meet performance metrics and targets set by management.
Requirements
- Educational Qualifications: Bachelor's degree in a relevant field is required.
- Experience Level: No previous experience is required; entry-level candidates are encouraged to apply.
- Skills and Competencies: Strong customer service skills, effective communication, and problem-solving abilities are essential.
- Responsibilities and Duties: Assist customers with inquiries, resolve issues, and provide information about products and services.
- Working Conditions: This role typically involves a standard office environment with possible remote work options.
- Qualities and Traits: Candidates should be patient, empathetic, and have a positive attitude towards customer interactions.
Jaylo Roselle
HR Hiring ManagerMetacom Business Process Outsourcing Solution Inc.
Reply 0 Times Today
Working Location
Quezon City. Quezon City, Metro Manila, Philippines
Posted on 20 August 2025
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Unfinanced / Angel
501-1000 Employees
BPO & Call Center
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