Customer Care Representative
Staffing co.
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus, Anniversary Gifts, Incentives
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Perks Benefits
Company Equipment
Professional Development
Job Training
Time Off & Leave
Maternity & Paternity Leave
Work-Life Balance
Flexible Hours
Description
- Answer customer inquiries via phone, email, chat, or in person in a timely and courteous manner.
- Provide accurate information about products, services, policies, and procedures.
- Process orders, forms, applications, and requests.
- Handle and resolve customer complaints with empathy and professionalism.
- Escalate complex issues to the appropriate department when necessary.
- Maintain customer records by updating account information.
- Follow communication guidelines, policies, and procedures.
- Strive to meet or exceed customer satisfaction and service goals.
- Collect feedback and identify recurring issues to help improve customer experience.
- Strong communication and active listening skills.
- Problem-solving ability with a customer-first mindset.
- Patience, empathy, and the ability to remain calm under pressure.
- Basic computer and data entry skills.
- Ability to multitask, prioritize, and manage time effectively.
- High school diploma or equivalent (some roles may prefer additional education or experience).
Manahan Philip
OwnerStaffing co.
Reply 0 Times Today
Working Location
Eton CentrisEpifanio de los Santos Ave, cor Quezon Ave, Diliman, Quezon City, Metro Manila, Philippines
Posted on 08 September 2025
Explore similar jobs
View more similar jobsCustomer Care Representative
Staffing co.₨79.3-105.7K[Monthly]
On-site - Quezon City<1 Yr ExpHigh/Senior High SchoolFull-time
Balbuena Ram DenverTalent Acquisition
Customer Care Representative
Sagility Philippines B.V. Branch Office₨105.7K[Monthly]
On-site - Quezon City<1 Yr ExpBachelorFull-time
Joelle GalaponRecruiter
Customer Care Representative
Neksjob Philippines₨105.7-158.6K[Monthly]
On-site - Quezon CityNo Exp RequiredHigh/Senior High SchoolFull-time
Neksjob CyanSourcing Specialist
Customer Care Representative
Autocity₨79.3-105.7K[Monthly]
On-site - Quezon CityNo Exp RequiredHigh/Senior High SchoolFull-time
Piere Angelo CosiquienOwner
Customer Care Representative - Blended Account - Healthcare
Sapient Global Services₨105.7-132.1K[Monthly]
On-site - Quezon CityNo Exp RequiredHigh/Senior High SchoolFull-time
Sapient CareersRecruiter
Staffing co.
Pre-Series A
101-500 Employees
BPO & Call Center
View jobs hiring
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.
