Customer Service Representative (Digital Marketing/Creatives Account)

Affinity Express Philippines Inc

₱25-30K[Monthly]
Remote1-3 Yrs ExpBachelorFull-time
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Remote Details

Open CountryPhilippines

Language RequirementsEnglish | Filipino

This remote job is open to candidates in specific countries. Please confirm if you want to continue despite potential location restrictions

Job Description

Benefits

  • Employee Recognition and Rewards

    Performance Bonus

  • Insurance Health & Wellness

    Health Insurance, Life Insurance

  • Perks Benefits

    Telecommunication Allowance

  • Professional Development

    Career Development

  • Time Off & Leave

    Paid Time Off, Paid Holidays, Government Mandated Leave

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Description

Are you a creative communicator with a passion for client interaction and digital platforms? Join our dynamic team as a Customer Service Representative!


What You’ll Do:

  • Be the bridge between clients and creative teams—gather info, clarify needs, and manage timelines.
  • Communicate with clients via phone, email, and ticketing systems.
  • Use tools like Adobe Photoshop for reviewing creative/raw materials before endorsing them to the Design team.
  • Track project revisions and ensure timely, high-quality output.

Requirements

What We’re Looking For:

  • 2+ years of BPO customer service experience.
  • 2+ years of experience in Digital Marketing products or Print Media
  • At least 1 year of experience with Adobe Photoshop is required!
  • Strong communication and organization skills
  • Client-facing experience and ability to work night shift.


What You’ll Get:

  • Remote work setup + tools provided
  • HMO and life insurance from Day 1
  • Work-from-home allowance
  • Access to mental wellness programs
  • Ayala perks and more!


Account ManagementStrong Work EthicDigital MarketingCall CentreCustomer ServiceEnglish LanguageAdobe Photoshop
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Maria Cristina Mataro

Team Lead, RecruitmentAffinity Express Philippines Inc

Active today

Posted on 04 July 2025

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