Customer Service Agent
Enduraland Development Corp
Job Description
Description
- Monitor, receive, and manage incoming digital leads from various online platforms.
- Qualify leads through digital engagements (calls, emails, chats) based on predefined criteria.
- Ensure proper tagging, documentation, and CRM input each lead.
- Assign and coordinate qualified leads to appropriate sales agent based on availability, location, or project expertise.
- Track and follow up on leads status and progress through the sales pipeline
- Collaborate with digital marketing team to evaluate lead sources and campaigns.
- Generate weekly and monthly lead performance reports and analytics
- Provide recommendations to improve lead conversion strategies
- Assist in the development and optimization of the lead nurturing process and workflows
Requirements
- Graduate of vocational or Bachelor's degree
- With experience in CRM
- With experience in customer service
- Willing to report once a week on-site in Makati or Cavite
Junjie Balidio
Recruitment OfficerEnduraland Development Corp
Active today
Working Location
Zone III (Pob.). Zone III (Pob.), Dasmariñas, Cavite, Philippines
Posted on 22 May 2025
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No financing required
101-500 Employees
Real Estate & Property Management
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