Customer Service Agent
RSD Human Resource Management Consultancy
Job Description
Benefits
Time Off & Leave
Birthday Leave
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide accurate information about products and services.
- Resolve customer complaints and issues effectively.
- Document interactions in the customer relationship management system.
- Collaborate with team members to improve service quality.
- Maintain a positive and professional demeanor at all times.
Requirements
- Educational Qualifications: No formal education degree required.
- Experience Level: Entry-level position; no prior customer service experience necessary.
- Skills and Competencies: Proficiency in English, strong communication skills, and active listening.
- Working Conditions: Office environment with a standard work schedule, including potential shifts.
- Qualities and Traits: Patience, empathy, problem-solving skills, and a positive attitude.
Bea Pastorfide
HR OfficerRSD Human Resource Management Consultancy
High response rate
Working Location
Tiendesitas. 5 Retail Row, Pasig, Metro Manila, Philippines
Posted on 18 July 2025
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