Customer Service Agent
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus, Incentives
Government Mandated Benefits
13th Month Pay
Insurance Health & Wellness
Accidental Death & Dismemberment Insurance, HMO
Professional Development
Job Training
Time Off & Leave
Family Medical Leave, Maternity & Paternity Leave, Sick Leave
Work-Life Balance
Flexible Hours
Description
- Provide exceptional customer support via phone, email, and chat.
- Resolve inquiries and issues in a timely manner.
- Maintain accurate records of customer interactions.
- Collaborate with team members to improve service processes.
- Be knowledgeable about products and services to assist customers effectively.
- Empathize with customers and provide solutions to enhance their experience.
Requirements
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: 1-3 years of experience in customer service or call center roles.
- Skills and Competencies: Proficient in English, strong communication skills, and problem-solving abilities.
- Responsibilities and Duties: Handle customer inquiries, resolve issues, and provide excellent service.
- Working Conditions: Call center environment with potential for Dayshift Scheduled.
- Qualities and Traits: Patience, empathy, and a positive attitude towards customers.
Monica Dela Cruz
HR OfficerMetacom Business Process Outsourcing Solution Inc.
Reply 0 Times Today
Working Location
Bridgetowne Destination Estate. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines
Posted on 15 July 2025
Explore similar jobs
View more similar jobsCustomer Service Agent
Neksjob Philippines₨79.3-132.2K[Monthly]
On-site - Quezon City<1 Yr ExpHigh/Senior High SchoolFull-time
Airabel ZaraHR Officer
Customer Service Agent
HC Consumer Finance₨105.8-132.2K[Monthly]
On-site - Quezon CityNo Exp RequiredHigh/Senior High SchoolFull-time
Lei GechaHR Manager
Customer Service Agent
Alorica₨105.8-132.2K[Monthly]
On-site - Quezon CityNo Exp RequiredHigh/Senior High SchoolFull-time
Edilbert BallaSourcing Associate
iBex Cubao Quezon City - Hiring BPO Agents
JobsAvenuePH₨79.3-132.2K[Monthly]
On-site - Quezon CityNo Exp RequiredDiplomaFull-time
John Christopher BriagasOwner
Customer Service AgentUrgent
E-Solutions IT Services₨52.9-79.3K[Monthly]
On-site - Quezon City<1 Yr ExpEdu not requiredPart-time
Nina Stephanie TanawitSenior Recruiter
Metacom Business Process Outsourcing Solution Inc.
Unfinanced / Angel
501-1000 Employees
BPO & Call Center
View jobs hiring
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.
