Customer Service Coordinator
Stafflink Management Solutions, Inc.
Job Description
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide solutions to customer issues and complaints.
- Maintain accurate records of customer interactions.
- Collaborate with team members to improve service quality.
- Demonstrate a friendly and professional demeanor.
- Assist in training new team members as needed.
Requirements
- Educational Qualifications: Graduate of any Business related course
- Experience Level: No prior experience required; training will be provided.
- Skills and Competencies: Proficient in English, strong customer service aptitude, problem-solving skills, and account management capabilities.
- Responsibilities and Duties: Assist customers, manage inquiries, provide back-office support, and ensure customer satisfaction.
- Working Conditions: Office environment, standard working hours; may involve remote work options.
- Qualities and Traits: Strong work ethic, team player, adaptable, and customer-focused.
Maryrose Balbastro
HR Recruitment StaffStafflink Management Solutions, Inc.
Work Location
United Nations Avenue. Manila, Metro Manila, Philippines
Posted on 22 January 2025
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Stafflink Management Solutions, Inc.
No financing required
501-1000 Employees
Human Resources & Recruitment
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