Customer Service Representative
J Fiber Internet Services Corporation
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Time Off & Leave
Maternity & Paternity Leave, Sick Leave, Solo Parent Leave
Description
- Provide exceptional customer service via phone, email, and chat.
- Assist customers with inquiries, product information, and order issues.
- Resolve customer complaints efficiently and professionally.
- Maintain accurate customer records and document interactions.
- Collaborate with team members to enhance service quality.
- Adhere to company policies and procedures.
Requirements
- Educational Qualifications: Bachelor’s degree in Business Administration or related field.
- Experience Level: Fresh graduates or students seeking practical experience.
- Skills and Competencies: Excellent communication, problem-solving, and multitasking abilities.
- Responsibilities and Duties: Address customer inquiries, resolve issues, and provide product information.
- Working Conditions: Office environment, with occasional remote work flexibility.
- Qualities and Traits: Empathetic, patient, and a team player with a positive attitude.
Jun Regis
HR OfficerJ Fiber Internet Services Corporation
Working Location
2nd Flr, Jfiber Internet Service Corp, 8WMR+3X7 rcbc Bank, A. C. Cortes Ave, Mandaue City, 6014 Cebu, Philippines
Posted on 05 March 2025
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J Fiber Internet Services Corporation
Unfinanced / Angel
501-1000 Employees
Telecommunications
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