Customer Service Representative

Ripped Box Station

₱35-40K[Monthly]
Remote<1 Yr ExpDiplomaFull-time
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Remote Details

Open CountryPhilippines

Language RequirementsEnglish

This remote job is open to candidates in specific countries. Please confirm if you want to continue despite potential location restrictions

Job Description

Benefits

  • Insurance Health & Wellness

    Health Insurance

  • Time Off & Leave

    Paid Holidays, Government Mandated Leave

Description

Position: CSR

Number of hours: 40 Hrs/week

Schedule: TBD


● Respond to customer inquiries via email, chat, and phone in a timely and professional manner

● Provide solutions to customer issues, ensuring a high level of satisfaction

● Maintain accurate customer records and update CRM tools like Salesforce, Citrix, or similar platforms

● Collaborate with internal teams to escalate and resolve complex concerns

● Stay informed about company products, services, and policies to offer accurate assistance

 Customer Service Sales


Requirements

● At least six months of experience in a customer service role

● Strong verbal and written communication skills

● Experience in solar energy is preferred.

● Residency in Bulacan, Philippines is a plus.

● Ability to multitask and work efficiently in a fast-paced environment

● Detail-oriented with excellent problem-solving abilities

● Positive attitude and strong customer service mindset

● Ability to work flexible shifts, including weekends and holidays if required


Preferred Skills:


● Handling inbound and outbound calls

● Upselling products and services

● Telemarketing or sales experience

● Familiarity with CRM tools such as Salesforce, Citrix, or similar platforms

Customer ServiceCRM toolsPresentation skillsResidency in BulacanHandling inboundoutbound callsUpselling productsTelemarketingSalesforceCitrix
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Jean Samot

Recruitment SpecialistRipped Box Station

Reply 0 Times Today

Posted on 06 June 2025

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