Customer Service Representative
Metacom Business Process Outsourcing
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Time Off & Leave
Bereavement Leave, Maternity & Paternity Leave, Sick Leave, Solo Parent Leave, Vacation Leave
Description
- Provide exceptional customer support via phone, email, and chat.
- Address customer inquiries and resolve issues promptly.
- Maintain accurate records of customer interactions.
- Collaborate with team members to improve service processes.
- Stay updated on product knowledge and company policies.
- Exhibit strong communication and problem-solving skills.
Requirements
- Educational Qualifications: High/Senior High School diploma is required.
- Experience Level: 1-3 years of customer service experience preferred.
- Skills and Competencies: Strong communication, problem-solving skills, and empathy are essential.
- Working Conditions: Office environment, with potential for remote work options.
- Qualities and Traits: Patient, adaptable, and team-oriented individuals are ideal.
Roselle Jaylo
Recruitement SpeacialistMetacom Business Process Outsourcing
Reply Today 8 Times
Working Location
Bridgetowne Destination Estate. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines
Posted on 11 June 2025
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